We just wrapped up the analysis of our Annual Client Survey where we asked our clients to rate us on our products, their experience, and to share honest feedback. We were excited to find that client satisfaction has improved in almost all categories and our Net Promoter Score increased significantly
Recently, I had the pleasure of interviewing my long-time colleague, Marie Gomer. In this blog, I’m going to share the highlights of that conversation, specifically the parts that are most beneficial to agents who are curious about how their brand image affects their business. Marie’s career story is a great
Being an exceptional agent isn’t easy. A lot of hard work and education goes into being successful. And though you always hear the saying “work smarter, not harder,” it isn’t totally true. In my 25 years of experience in real estate, I’ve learned you need to work smarter and harder.